Effective Date: 1st Feb, 2024
Thank you for choosing DSM Eklavya Publication for your book purchases. Please read our Shipping and Delivery Policy carefully to understand our practices regarding shipping, delivery, and related matters. By making a purchase from our website, you agree to the terms outlined in this policy.
1. Shipping Methods
We offer standard shipping for all orders unless otherwise specified. Shipping options and rates will be provided during the checkout process. We may also offer expedited shipping for an additional fee.
2. Shipping Locations
We currently ship to addresses within [List of countries or regions where shipping is available]. If you require shipping to a location outside of these areas, please contact our customer service team at [Contact Information] to inquire about special arrangements.
3. Processing Time
Orders are typically processed and shipped within 3-5 business days from the date of purchase. However, processing times may vary depending on product availability and order volume.
4. Delivery Time
Delivery times vary depending on the shipping method selected and the destination address. Standard shipping typically takes between 5-10 business days for domestic orders and 10-20 business days for international orders. Expedited shipping options may be available for faster delivery.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery online.
6. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and the destination address. Shipping costs will be displayed during the checkout process before you confirm your order.
7. Shipping Delays
While we make every effort to ensure timely delivery of your order, DSM Eklavya Publication is not responsible for delays caused by unforeseen circumstances, such as weather, natural disasters, or customs delays. We will provide updates and assistance in the event of any shipping delays.
8. Missing or Damaged Shipments
If your order is missing or arrives damaged, please contact our customer service team as soon as possible. We will work with you to resolve the issue and arrange for a replacement or refund if necessary.
9. Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us.
10. Changes to this Policy
We reserve the right to update or modify this Shipping and Delivery Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically.
By making a purchase from DSM Eklavya Publication, you agree to abide by the terms of this Shipping and Delivery Policy.